Support Services Hours
- Client phone support is available from 9:00 AM until 6:00 PM CST at 417-848-1584.
- Technical support staff is on site from 9:00AM CST until 6:00PM CST.
- Go ahead try after these times as we are often there late.
- If you need assistance right away and cannot reach us by phone be sure and email us a support@dpnd.net.
- The support mail account is normally monitored off site after business hours.
- Electronic Monitoring of the system is conducted 24 hours a day.
- At least one member of the technical support staff is on call at all times in case of equipment failure.
Hosting Services
Windows Hosting:
- Redundant Dual Processor Servers
- Minimum 2 GB RAM
- Raid 5 Drives Array's
- Windows 2008 Web Server
- Microsoft IIS
- Microsoft FrontPage 2002 Certified
- Microsoft SharePoint Services Certified
- Cart32 Enterprise Edition Shopping Cart Software
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Linux Hosting:
- Dual Processor Servers
- Minimum 512MB RAM
- Raid 5 Drives Array's
- Mandrake 8.X
- or Red Hat 7.X
- Apache Web Server
- Microsoft FrontPage 2002 Certified
- Custom Written PHP Shopping Cart Software
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Mail System:
- Dual Processor Server
- Minimum 512MB RAM
- Mirrored Disk Drives
- Windows 2000 Advanced Server
- Microsoft IIS 5.0 For WebMail
- Rockliffe MailSite E-mail Program
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Texted Based Game Hosting System:
- Hosted @ Silverden.com
- Dual Processor Server
- Minimum 512MB RAM
- Mirrored Disk Drives
- Madrake 8.X
- Apache Web Server
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System Connections & Misc.:
- OC-12 fiber connects to the Internet
- Running at OC-3 Speeds
- Our goal is to never have more than 65% bandwidth utilization
- System has both battery backup and on-site generator support
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Help page for users trying to load pages through FrontPage98.
Dependable Internet, L.L.C.
P.O. Box 2931
Springfield, MO 65801-2931
support@dpnd.net sales@dpnd.net
Sales Line: 1-417-848-1584
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