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FrontPage web site hosting, database web site hosting, domain name registration FrontPage web site hosting, database web site hosting, domain name registration
Frequently Asked Questions About web site hosting
  1. Will I be able to have my own domain name?
  2. Do you offer dial-up internet access?
  3. Do you offer web page design services?
  4. Can I upgrade or downgrade from one domain plan to another?
  5. Can I check domain name availability?
  6. Does Dependable Internet, LLC handle domain name registration?
  7. Can I transfer an existing domain name to Dependable Internet, LLC?
  8. How long does it take before my domain name is active?
  9. What is the fee for domain registration?
  10. How do I transfer files to my web site?
  11. Will I have unlimited access to update my pages?
  12. Can multiple domain names point to the same HTML files?
  13. Do you accept international orders?
  14. Do you offer technical support to customers?
  15. How long does it take to set up a new account?
  16. How do I place an order?
  17. Can I subdivide my web space and resell it?
  18. Do you support ASP (Active Server Pages)?
  19. Do you support PHP?
  20. Do you support web pages designed using FrontPage 2002?
Will I be able to have my own Domain Name?
Yes. We can help register your own domain name, (www.yourcompanyname.com) which will become your unique address on the World Wide Web. To check for available domain names click here. If you already have a domain name we'll help you move it free of charge.
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Do you offer dial-up internet access?
No. If you want to "surf the net" and check your email you will need to contact your local service provider, or you can choose a provider like AOL or MSN.
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Do you offer web page design services?
Yes, we do! We offer a complete turnkey package, from registering your domain, to designing your site, to hosting and marketing your site. For more information visit our web design page.
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Can I upgrade or downgrade from one domain plan to another?
Yes. You can upgrade or downgrade from one domain plan to another at any time.
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Can I check domain name availability?
Yes. You can check domain availability anytime. Click here to see if your domain is available.
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Can I transfer an existing domain name to Dependable Internet, LLC?
Yes. When you fill out our online order form, be sure to specify that you are requesting a transfer and NOT a new domain. Or you may contact us at 1-417-848-1584 and we'll help you with the transfer.
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How long does it take before my domain name is active?
Once your domain name has been registered (or transferred, if applicable), it usually takes about 24-hours before it is active.
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What is the fee for domain name registration?
We charge $60.00. This fee covers the first two years.
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How do I transfer files to my web site?
We recommend transferring files to the web server via File Transport Protocol (FTP) using a program such as WS FTP
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Will I have unlimited access to update my pages?
You have unlimited access 24-hours a day.
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Can multiple domain names point to the same html files?
Yes, if you have more than one domain account at Dependable Internet, LLC we can point each domain address to the same HTML files. There is a one time $25.00 setup fee and a $2.00 monthly recurring fee for each domain pointer.
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Do you accept international orders?
Yes. We are pleased to have customers around the world and we're as close as your computer. If desired, we can host non-US domain name extensions.
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Do you offer technical support to customers?
Yes. We offer technical support from 9:00AM CST to 6:30PM CST. After hours our customers can email us at support@dpnd.net with questions or concerns about their web site.
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How long does it take to set up a new account?
Once payment is received, your order will be processed the same day! As soon as an account is set up an activation notice will be sent you via email including a user-id, password, and FTP hostname. At that point, you can begin uploading HTML files you have already worked on yourself to your new web site immediately. If needed, domain account users can be given a temporary URL to access their site via the web prior to the completion of either domain registration or transfer.
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How do I place an order?
You can place an order for a Virtual domain account directly from our web site 24 hours a day! Or you may contact us at 1-417-848-1584.
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Can I subdivide my space and resell it?
No, we do not allow you to create subdirectories which you can use to offer friends or clients. We do however have special Reseller Accounts available for just that purpose.
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Do you support ASP (Active Server Pages)?
Yes.
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Do you support PHP?
Yes.
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Do you support web pages created using FrontPage?
Yes we are a Microsoft FrontPage web site hosting provider. We are a Microsoft ® FrontPage ® version 2002 and Microsoft ® SharePoint ® Certified Providers so you can expect premium support for FrontPage 98, 2000, and 2002.
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For all your hosting needs Call Us at 417-848-1584.