 |
|||||||
|
Home | Sign-Up | Web Site Hosting | E-Commerce | Resellers | Support | Services |
|
|
|||||||
 |
 |
Frequently Asked Questions About web site hosting
Will I be able to have my own Domain Name?
Yes. We can help register your own domain name, (www.yourcompanyname.com) which will become your unique address on the World Wide Web. To check for available domain names click here. If you already have a domain name we'll help you move it free of charge. back to top Do you offer dial-up internet access?
No. If you want to "surf the net" and check your email you will need to contact your local service provider, or you can choose a provider like AOL or MSN. back to top Do you offer web page design services?
Yes, we do! We offer a complete turnkey package, from registering your domain, to designing your site, to hosting and marketing your site. For more information visit our web design page. back to top Can I upgrade or downgrade from one domain plan to another?
Yes. You can upgrade or downgrade from one domain plan to another at any time. back to top Can I check domain name availability?
Yes. You can check domain availability anytime. Click here to see if your domain is available. back to top Does Dependable Internet, LLC handle domain registration?
Yes. We can register your site for you. Domain name registrations through Dependable Internet, LLC are $60 for a 2 years. Each additional year is $30.00. To check for available domain names click here. If you already have a domain name we'll help you move it free of charge. back to top Can I transfer an existing domain name to Dependable Internet, LLC?
Yes. When you fill out our online order form, be sure to specify that you are requesting a transfer and NOT a new domain. Or you may contact us at 1-417-848-1584 and we'll help you with the transfer. back to top How long does it take before my domain name is active?
Once your domain name has been registered (or transferred, if applicable), it usually takes about 24-hours before it is active. back to top What is the fee for domain name registration?
We charge $60.00. This fee covers the first two years. back to top How do I transfer files to my web site?
We recommend transferring files to the web server via File Transport Protocol (FTP) using a program such as WS FTP back to top Will I have unlimited access to update my pages?
You have unlimited access 24-hours a day. back to top Can multiple domain names point to the same html files?
Yes, if you have more than one domain account at Dependable Internet, LLC we can point each domain address to the same HTML files. There is a one time $25.00 setup fee and a $2.00 monthly recurring fee for each domain pointer. back to top Do you accept international orders?
Yes. We are pleased to have customers around the world and we're as close as your computer. If desired, we can host non-US domain name extensions. back to top Do you offer technical support to customers?
Yes. We offer technical support from 9:00AM CST to 6:30PM CST. After hours our customers can email us at support@dpnd.net with questions or concerns about their web site. back to top How long does it take to set up a new account?
Once payment is received, your order will be processed the same day! As soon as an account is set up an activation notice will be sent you via email including a user-id, password, and FTP hostname. At that point, you can begin uploading HTML files you have already worked on yourself to your new web site immediately. If needed, domain account users can be given a temporary URL to access their site via the web prior to the completion of either domain registration or transfer. back to top How do I place an order?
You can place an order for a Virtual domain account directly from our web site 24 hours a day! Or you may contact us at 1-417-848-1584. back to top Can I subdivide my space and resell it?
No, we do not allow you to create subdirectories which you can use to offer friends or clients. We do however have special Reseller Accounts available for just that purpose. back to top Do you support ASP (Active Server Pages)? Yes. back to top Do you support PHP? Yes. back to top Do you support web pages created using FrontPage?
Yes we are a Microsoft FrontPage web site hosting provider. We are a Microsoft ® FrontPage ® version 2002 and Microsoft ® SharePoint ® Certified Providers so you can expect premium support for FrontPage 98, 2000, and 2002. back to top |
Home
| Sign-Up
| Hosting Plans
| E-Commerce
| Resellers
| Support
| Services
| Privacy & Content Policy