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Select the topic you need more information about:
Catchall Mailboxes
Automatic Reply Facility
Mail Lists
Types
How Mail Lists Work
Mail List Tasks
Creating a Mail List
Joining a Mail List
Leaving a Mail List
Removing a Mail List
Creating a Digest List
Mail List Processor Commands
List Processor Examples
List Agent
Mail List Content Moderation
Archiving List Message
Accessing Mailboxes
 Basics
WEB CONSOLE
Domain Mailboxes Page
Domain Mail Lists Page
List Moderation
Pending Page
Review Page
Confirm Page
Pending Page
Review Page
Report Page
JAVA CONSOLE
Mail server
User name
Logon
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Accessing your mailbox
Basics
go to http://mail.yourdomain.com:90. We suggest web console, it's faster!
Select Web Console or Java Console
Web Console
If your privilege level is Domain or higher, then you will be presented with the Domain General page.  The Domain General page has four tabs: General, Synonyms, Mailboxes and Mail Lists. You can use these four domain tabs to manage the properties of these objects in the domain.
If your privilege level is None then you will be presented with the Mailbox General page when you log on. This page allows you to change the properties of an individual mailbox. It contains four tabbed pages called General, Auto Reply, Business and Home. If you log on with privilege level None then you will see a fifth tabbed page: Mail lists. This page contains all the mail lists for which you are a moderator. This page corresponds to the Domain Mail Lists page discussed above. You can select a mail list name from the list, and click on the Edit button to get the mail list page, or on the Moderate button to get the Pending page for the list.
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Domain Mailboxes Page
Click on the Mailboxes tab to manage mailboxes in this domain:  You can use this page to add, delete and modify mailboxes in this domain.  To create a mailbox, enter a name in the Name field, select the type of mailbox to create from the Mailbox type list and click the Add button. A Report Page will be displayed describing the success or failure of the operation.
To delete a Mailbox, select its name in the list and click on the Delete button. A Confirm Page will be displayed describing the operation with OK and Cancel links.  To modify a mailbox, select its name from the list and click the Edit button. After the server has authorized the operation you will be presented with the properties page for this mailbox.
Domain Mail Lists Page
Click on the Mail Lists tab to manage mail lists in this domain:  You can use this page to add, delete and modify mail lists in this domain.  To create a mail list, enter a name in the Name field, select the type of mail list to create from the Maillist type list and click the Add button. A Report Page will be displayed describing the success or failure of the operation.
To delete a Mail List, select its name in the list and click on the Delete button. A Confirm Page will be displayed describing the operation with OK and Cancel links.  To modify a mail list, select its name from the list and click the Edit button. You will be presented with the properties page for this mail list.
To moderate a mail list, select its name from the list and click the Moderate button. You will be presented with the Pending page for this mail list. Refer to the section on List Moderation for more information.
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List Moderation
Content Moderation is a feature that allows mail list moderators to approve or reject all messages sent to a mail list. To enable this feature, select the Moderator controls content. When a new message arrives at the server, it will be checked to see if its author may post to the list. Ifthe author does not have posting permission (for instance, if he is not a member of the mail list and the mail list is set to disallow posting by non-members), the message will be returned to the author with an appropriate rejection message. If the author does have permission, delivery processing depends on whether content moderation is enabled for the list.  If content moderation is enabled, then the message will be placed in the pending directory for that list. If content moderation is not enabled, then the message is placed directly into the mail list directory.List messages will remain in the pending directory until one of the mail list moderators logs on to the List Moderation page from a web browser and reviews pending messages. Messages may be reviewed and rejected, accepted, or discarded where appropriate.
List messages will remain in the pending directory until one of the mail list moderators logs on to the List Moderation page from a web browser and reviews pending messages. Messages may be reviewed and rejected, accepted, or discarded where appropriate.
Pending Page
This page contains a list of all the pending messages for the mail list. Each line represents an individual message. The author, subject, date and size of the message can all be seen at a glance. Note that there will be no pending messages unless the Content Moderation option is checked in the Mail List General page.
There are three types of links on this page:
The Refresh link will provide an updated list of pending messages.
The Log off link will finish the moderation process for this list.
The Moderate link beside each of the messages will display a review page for that message.
This allows the moderator to accept or reject the message.
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Review Page
The review page allows you to review an individual list message:  There are four actions that can be taken with a pending message. The action is taken by selecting one of the four radio buttons in the top corner.
Defer
This will do nothing with the message, leaving it in the pending directory and returning you to the pending messages page.
Discard
This will delete a message outright, removing it from the pending directory and stopping it from being sent to the mail list. No indication of its fate will be sent to the message originator. There is no way to recover a message that has been discarded.
Accept
This places the message in the list directory as a MSG file, which will result in the message being sent out to the members of the mail list.
Reject
This will stop the message from being sent to the mail list and provides the moderator with the ability to return comments and the original message to the sender. You can enter comments on why the message was rejected in the Reject Reason text area. You can enter the address to which the rejection message should be sent in the Send Rejection Message To text box. 
Full Headers
If you wish to see the complete headers of the message then select the Full headers button. Once clicked, this button becomes a Partial headers button toreturn totheFrom:, Subject and Date headers. Note that this function is only available to browsers that support JavaScript. If JavaScript is not available then the full headers will be displayed.
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The remaining two links on the page allow you to log off the session and return to the pending messages page. Both these options have no effect on the current message. It will stay pending until it is discarded, accepted or rejected.
Confirm Page
The Confirm Page is displayed before any object is deleted.The Confirm Page describes the action that has been requested and has two links to OK or Cancel theaction. Click on OK to complete the action.
Report Page
The Report Page displays the result of an operation.  After you have performed an update operation a Report Page will describe the success or failure of each of the changes requested. The page contains at most four links to the server, domain and mailbox pages and a log off link. Your privilege level and the current state of the Web Console session determine which links are available. 
JAVA CONSOLE
Mail server
The Mail server field identifies the target host. When running as an applet within a browser window, this field cannot be changed. It identifies the name of the MailSite host that served the applet to the browser
User name
Enter a mailbox name using the format mailbox@domain. The domain portion is optional and if omitted implies the default domain. The User password is required for authentication.
Logon
Select the Logon button to initiate the connection to the remote host and subsequent authentication exchange. During the Logon process you are granted administrative privilege at one of two levels:
None gives a user access to manage only their own mailbox and the mail lists in their domain which they moderate
Domain gives a user access to manage any mailbox or mail list within their domain, subject to certain constraints
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Catchall Mail Boxes
The mailbox name catchall is special. If the catchall mailbox exists in the virtual domain abc.com, then incoming mail addressed to a non-existent mailbox, such as unknown@abc.com,will instead be delivered to the catchall@abc.com mailbox. 
 
Automatic Reply Facility
You can configure MailSite to automatically reply to incoming messages for a specific mailbox. The Auto Reply feature is set up on an individual mailbox basis.  To set up the auto reply feature for a particular mailbox, invoke the Properties form by double clicking on the appropriate icon in the Mailbox folder in the MailSite Console.
The Automatic Reply feature can be useful in a variety of circumstances:
  You may wish to setup a mailbox for receiving sales inquiries for your corporation. For instance, you can create a sales mailbox and configure MailSite to send an automatic reply that acknowledges receipt of the message and forwards the message to the appropriate destination.
  You may wish to setup special mail handling for a former employee. For instance, you can configure MailSite to automatically reply to all messages for that employee with a new message with a forwarding address explaining that the person is no longer employed with your company.  You can also configure MailSite to automatically forward the messages to the former employee’s new address.
  A user who is on vacation may wish to automatically reply to new mail with a message explaining that she is on vacation and when she will return.
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  Here are some detailed examples of these scenarios:
    Former Employee
      Enter the text of the reply in the Message field on the Mailbox AutoReply form:
Ms Smith has left the ABC organization. Her new address is smith@xyz.com. Please do not send further correspondence to smith@abc.com.
Select Echo Message to repeat the original message in the replied message. You should select to Reply Just Once to prevent mail bouncing off a mail list server. Enter postmaster@abc.com in the Reply From field. You should also enter Ms Smith's new address in the Forward To field and select Don't Deliver to this mailbox.
    Vacation
      Enter the text of the vacation reply in the Message field on the Mailbox AutoReply form:
Thanks for your mail. This is an automatic reply. I'm on vacation until 13 July, and will attend to your message then. You can send me more mail, and you won’t get a second copy of this message.
Select Echo Message to repeat the original message in the reply message. You should select to Reply Just Once to ensure that each sender just gets one vacation message. Make sure that you do not have a Forward To address.
    Automatic Forwarding
      You can configure MailSite to automatically forward messages arriving for a specific mailbox. You can forward messages to one or more addresses by separating each address with a comma.  Automatic Forwarding can be useful in a variety of circumstances.
For example:
        Sales Inquiries
        You can create a sales mailbox for prospects to use when inquiring about your products and prices.  Set the Forward To field in the Properties form to forward all incoming mail messages to the employee in your company that deals with these inquiries. You have the option of discarding the original message after it has been forwarded, or selecting to deliver the message to the sales mailbox.
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Mail Lists
Mail Lists allow messages to be easily distributed to groups of users. By using a mail list, you can broadcast a message to all members of the list by sending it to a single e-mail address. This is useful in a number of scenarios, such as:
Broadcasting a news letter to subscription list
  Hosting an e-mail based discussion forum.
MailSite includes an integrated mail list processor to provide this capability. 
Types
Registry List
Registry Lists store list membership in the NT registry. You can add and remove members through the console or by SUBSCRIBING and UNSUBSCRIBING.  Text File Lists store list membership in a text file. You can add and remove members through the console or by SUBSCRIBING and UNSUBSCRIBING, or by editing the text file directly. Use this type of list if you want greater flexibility in changing list membership.
Database List
Database Lists read list membership from a table or view in an ODBC database. You must maintain list membership with your database program outside of MailSite. Use this type of list if you want to include membership information from an existing database. This is also the ideal list type if you want to create a web-based tool for subscribing and unsubscribing users from lists.
How Mail Lists Work
When MailSite receives a message it checks the domain name component in the To: address.   It checks the list names to see if a list with a matching name exists. If so, the message is temporarily delivered to that list directory.  Note that if a mailbox has the same name as a mail list, messages will be sent to the mailbox and not to the mail list.
MailSite will explode messages delivered to the mail lists by sending them onward to all list members.  It handles messages delivered to -request directories by parsing them for commands and creating a journal file that it then returns to the sender.
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Mail List Tasks
Creating a Mail List
Use the Mail Lists Folder in the Console program to create a new mail list in a specific domain.  Messages addressed list@host.domain.com will be sent to members of this new mail list.
Joining a Mail List
Anyone can join a MailSite mail list. To join a list called info, send a message to info-request@host.domain.com containing:
SUBSCRIBE or JOIN as the first and only line in the message body. MailSite will respond with a message indicating success or failure.
If a list is moderated and Moderator Control Join is enabled, any SUBSCRIBE request will be forwarded to the moderator. The moderator can determine whether the subscription request should be permitted, and if so can add the address to the list of members.
Leaving a Mail List
Leaving a list is similar to joining a list. To leave a list called info, send a mail message to info-request@host.domain.com containing:
UNSUBSCRIBE or LEAVE as the first and only line in the message body. 
If a list is moderated and Moderator Control Leave is enabled, any UNSUBSCRIBE request will be forwarded to the moderator. The moderator can determine whether the unsubscription request should be permitted, and if so can remove the address manually.
If you have changed your mail address, and wish to unsubscribe your old address subscribing your new address, then include a Reply-to: oldname@old.domain.com header in your mail message.  oldname@old.domain.com will be removed from the list (but the response to your command will be sent to that old address).
Removing a Mail List
To remove a mail list, use the Delete button in the Mail Lists Folder of the MailSite Console.
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Creating a Digest List
Suppose you've created a popular mailing list called cars, which receives 10 or 20 messages per day.  There may be people who would like to subscribe to the list, but don't want to receive every message the moment it is sent. You can set up a digest mail list (in this case, cars-digest) which accumulates all the messages received in one day and sends them in a single message.  With MailSite, you create a digest mailing list that is associated with an existing MailSite mailing list.  To do this, select the Mail List folder in the Console. Select the domain containing the list you want to create a digest for, and use the normal list-creation mechanism to create a new mailing list. Assign the same name as the existing list with the word -digest appended to it. So if you want to create a digest list for an existing list called discuss, create a new list called discuss-digest.  The-digest postfix tells MailSite to treat the list specially.
As far as the mail list subscriber is concerned, the digest list can be subscribed to and unsubscribed from just like other mailing lists. For instance, to subscribe, the user would send a JOIN command to discuss-digest-request@myco.com. Note that a digest mailing list must be in the same domain as the list that it digests.
You cannot submit messages to the digest list. Any attempt to do so will result in a non-delivery message being returned.  Messages must be submitted to the main list mailto:discuss@myco.com.  When you open the properties for a digest list in the Console, you will find that there is an extra page called Digest. You can use this page to control the extra properties of the digest list.  In the List General Page, you will find that the fields relating to list moderation have been disabled.  This is because list moderation is not necessary for digests.
Also in the List General Page, the function of the Maximum message size field is slightly different for digest lists. If this is non-zero, then messages will be accumulated until the maximum size is reached, or the normal digest accumulation period is reached (whichever is sooner).  If a mail list has a digest, you can use the Members and digesters radio button to specify that members of the list itself and members of the digest list may both submit messages to the list.  
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Commands understood by the mail list processor are as follows.
HELP Replies with a help message
JOIN [listname] [address] Subscribe to mailing list
LEAVE [listname] [address] Unsubscribe from mailing list
STOP Stop processing commands (e.g. to avoid processing a signature)
SUBSCRIBE [listname] [address] Subscribe to mailing list
UNSUBSCRIBE [listname] [address] Unsubscribe from mailing list
REVIEW Request a membership listing
List Processor Examples
Here are some example extended JOIN and LEAVE commands. Note that SUBSCRIBE and UNSUBSCRIBE are synonyms for JOIN and LEAVE.
JOIN thelist "John Smith" jsmith@myco.co.uk
LEAVE thelist smith@domain.com (Joe Smith)
SUBSCRIBE thelist Jane Doe <janed@super-isp.net>
UNSUBSCRIBE thelist peter@my-university.edu
List Agent
A message to a mailing list (or to a mail list's -request address) may be pre-processed by an external program before being acted upon by MailSite. The external program must be a command-line program or a batch file. It must not be an interactive program (i.e. requiring user keyboard input), nor may it be a Windows program. It must be efficient and must terminate reasonably quickly, since MailSite will not process any other list messages while it is running.  Mailbox agents can be used to implement a wide range of features.
Some examples are:
A program that filters LEAVE and UNSUBSCRIBE messages
A program that checks a mail message for offensive language
A program that provides additional mail list processor commands
A program that implements additional mail loop prevention techniques
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Mail List Content Moderation
Content Moderation is a feature that allows mail list moderators to approve or reject messages sent to a mail list. This level of list administration requires that the user have an account in a local domain. To enable this feature, select the Moderator controls content feature in the List General Page.  When a new mail list message arrives to MailSite, it will first be checked to see if its author may post to the list. If the author does not have posting permission (e.g. if he is not a member of the mail list and the mail list is set to disallow posting by non-members), the message will be returned to the author with an appropriate rejection message. If the author does have permission, delivery processing depends on whether content moderation is enabled for the list.
If content moderation is enabled, then the message will be placed in the pending directory for that list. If content moderation is not enabled, then the message is placed directly into the mail list directory. List messages will remain in the pending directory until one of the mail list moderators logs in to the Web Console and select the Review page to review pending messages. Messages may be reviewed, and rejected, accepted or discarded where appropriate.  Refer to the section on theWeb Console for more information.
Archiving List Messages
Messages sent to a mail list can be archived in HTML format so that they can be read through a web browser. Use the Web Archive mail list property page to enable this feature. When viewing a mail list archive, users can sort messages by sender, subject, date, or message thread
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